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Start, Stop, or Transfer Service
Existing Customers
Existing customers with an online account may log in to request start, stop, or transfer service to a new address.
New Customers
New customers who need service may request service online or call Customer Service for assistance.
Existing Customers
Existing customers without an online account may create an online account to manage their service or call Customer Service with questions.
New Service and Upgrades
Current and new customers who need service to new construction, upgraded service, or service relocation.
Customer Handbook
The UPPCO Customer Handbook provides details about UPPCO's services, billing and payments, assistance, and other information relevant to customers.
UPPCO Rates and Tariff
Approved by Michigan Public Service Commission
UPPCO’s rates are certified and approved by the Michigan Public Service Commission. To view the most current schedule of rates and MPSC regulations governing the sale of electricity by UPPCO, visit the MPSC website here. Power costs are explained in the Power Distribution Comparison illustration that demonstrates why electricity can cost more in our Upper Peninsula service area.
Section A
Section B
Section C
Standard Rules and Regulations – Introductions
Standard Rules and Regulations – Terms and Conditions of Service
Standard Rules and Regulations – Line Extension Construction Policy
Standard Rules and Regulations – Line Extension General Policy
Standard Rules and Regulations – Emergency Electrical Procedures
Standard Rules and Regulations – Definitions, Technical Terms and Abbreviations
Section D
A-1Residential Service – Urban and Rural
AH-1Residential Heating Service – Urban and Rural
C-1General Service – Urban and Rural
H-1Commercial Heating Service – Urban and Rural
P-1Light and Power Service – Urban and Rural
CP-ULarge C&I – CP
CP-ICommercial Power – Interruptible Rider
CP-RRLarge Light and Power Response Rewards
RTMP-DReal Time Market Pricing – Distribution Service
Z-3Dusk to Dawn Outdoor Security Lighting
PSDSPower Supply Default Service – Integrated
PSDSPSDS Power Supply Default Service – Iron River
CABTV Pole Contact Rental Rates – Integrated
CABCAB TV Pole Contact Rental Rates – Iron River
PG-NMParallel Generation – Net Metering Program
PG-2Parallel Generation – Modified Net Metering Program
PG-3Parallel Generation – Methane Digesters
PG-4Parallel Generation – Purchase by UPPCO
PSCRPower Supply Cost Recovery
Section E
Section F
Electric Customer Choice
Since January 2002, all electric customers in the state of Michigan have the option of choosing the company that provides their electric supply. As a customer of UPPCO, we want you to know what these energy choices may mean to you.
Background Information
On June 3, 2000, Michigan Governor John Engler signed into law the Customer Choice and Electric Reliability Act (Act 141). Since then, legislators, consumers and energy suppliers have worked together to put into place program details and protective guidelines that will help customers benefit from these new energy choices.
There are two key reasons why customers won’t find many other alternative energy supply options. One is due to the Upper Peninsula’s limited market size. A new supplier would have to build a small generating plant to serve the area, and a small plant would have a hard time competing with larger plants that typically cost less to operate. Second, the transmission lines that deliver electricity to the U.P. are already at capacity. A new
Alternative Electric Suppliers
Changes to Your Energy Bill
Customers will see separate charges for both supply and delivery on their bill. This is in an effort to help you better understand your energy costs.
The charges associated with energy delivery (distribution) are:
Average Fuel Mix Comparisons
As a Michigan resident, you have the option to choose the company that provides your electric supply. This stems frrom the Customer Choice and Electricity Reliability Act that took effect January 1, 2002. When choosing a supplier, you should know the sources of generation different companies may have. Included here is information about the UPPCO fuel mix and emissions, compared to other regions.
CAP Tracking System
Michigan Electric Choice participation is limited to 10% of UPPCO’s weather adjusted sales for the previous calendar year. Shown below is the load available to be served by an Alternative Electric Supplier (AES) and current participation levels.
For more information call UPPCO at (906) 449-2013 or visit the Michigan Public Service Commission website.
Outdoor Lighting
NOTICE: Effective February 1, 2019, all customers with lights eligible/included in the LED upgrade project had the per fixture charge for their outdoor lighting changed to the approved LED rate on their monthly statement. UPPCO is accelerating our normal 5-Year outdoor lighting maintenance schedule to upgrade all outdoor LED lights within two to three years. In addition, the kilowatt-hour savings of the LED fixtures is being passed on to customers immediately, regardless of when the light fixture is changed.
If you would like outdoor lighting for your home, we’ll recommend a lighting system to suit your needs and handle all installation and wiring. Creating an outdoor lighting system that’s efficient, well-planned and suited to your situation is easy with help from UPPCO.
LED lighting is currently the most energy efficient. As such, all UPPCO outdoor lighting options are now LED.
*UPPCO will not install a light fixture onto a customer-owned structure or pole. If you would like the outdoor lighting option, UPPCO must install the pole and fixture.
Dusk-to-Dawn Security Light
The Dusk-to-Dawn security light has a 360-degree light pattern that provides security at low cost. It’s an ideal option for rural homes on large lots.| Details | Equivalent Wattages Available |
|---|---|
| 100 watt | |
| 150 watt | |
| 250 watt | |
| 400 watt |
Shoebox Light
If you need overhead lighting for a parking lot or small park, shoebox lights are often just what you need. These fixtures mount on top of poles to provide light from above.| Details | Equivalent Wattages Available |
|---|---|
| 250 watt | |
| 400 watt |
Powerflood Floodlight
The Powerflood floodlight projects a high concentration of light to a focused area, making it ideal for grounds and parking lots. Floodlights can be configured in a variety of ways to meet specific coverage needs, such as on building facades and in barn and loading areas. Some floodlights can have a beam spread of up to 120 degrees. It can illuminate a larger amount of space with the same wattage and lumen output as a spotlight.| Details | Equivalent Wattages Available |
|---|---|
| 250 watt | |
| 400 watt |
Cobra Area Light
The Cobra area light fixture provides an oval-shaped light pattern that’s ideal for improving the safety and security of long, rural driveways and barnyards. It is designed to focus light on the area you choose, while minimizing light that could affect a neighbor.| Details | Equivalent Wattages Available |
|---|---|
| 100 watt | |
| 150 watt | |
| 250 watt | |
| 400 watt |
For More Information on Outdoor Lighting from UPPCO
UPPCO Customer Service
(906) 449-2013 / (800) 562-7680
customerservice@uppco.com
UPPCO Green
UPPCO Green ensures the energy you use comes from UPPCO hydroelectric renewable generation
When you join UPPCO Green,, you’re making a bold commitment to environmental stewardship. That’s because the energy you purchase through UPPCO Green comes from clean, safe, locally produced hydroelectric facilities. It’s an affordable way to invest in a sustainable future, with no need to make significant changes or purchase equipment.
Click here to learn more about our hydroelectric capabilities and benefits to the community.
Joining UPPCO Green helps to:
- Reduce reliance on fossil fuels
- Cut down on greenhouse gas emissions
- Preserve resources for future generations
- Earn LEED certification points
- Support continued production and expansion of local renewable energy resources
